Shock Staff Directory
| President: | Steve Swetoha |
| Head Coach | Gary Kloppenburg |
| Director of Sponsorships: | Marlene Livaudais |
| Director of Marketing and Game Operations: | Johnny Watson |
| Director of Ticket Sales: | Danita Johnson |
| Director of Season Ticket Sales: | Carrie Kmetzo |
| Media and Community Relations Manager: | Pardeep Toor |
| Marketing & Game Entertainment Coordinator: | Kyle Krajenka |
| Creative Services Coordinator: | Regan Robinett |
| Player Ambassador/Community Outreach: | Cara Phippen |
| Sponsorship Activation Coordinator: | Andrea Nieman |
| Sr. Account Executive: | Keith Roberson |
| Sr. Account Executive: | Alex Prescott |
| Sr. Account Executive: | Alex Chilcoat |
| Account Executive: | Chris Wright |
| Account Executive: | Walter Mannino |
| Inside Sales: | Chase Cline |
| Controller: | Matt Hepler |
| Executive Assistant to the President: | Christal Pellerin |
